Cancelling in the store or on the website, and what follows.
✅ You can cancel PRO+ any time. Do it at least 24 hours before your renewal date. Where you cancel depends on where you bought it: see Managing PRO+.
How do I cancel PRO+?
Bought on iPhone or iPad:
- Open Settings on your device.
- Tap your name.
- Tap Subscriptions.
- Tap Campercontact and then Cancel Subscription.
More help: Apple Support.
Bought on Android:
- Open the Play Store.
- Tap your profile picture.
- Tap Payments & subscriptions > Subscriptions.
- Tap Campercontact and then Cancel subscription.
More help: Google Play Help.
Bought on the website:
- Log in on the website.
- Click your profile picture at the top right.
- Click Manage Campercontact PRO+.
- Follow the steps.
You get an email to confirm.
⚠️ Deleting the app or your account doesn't cancel PRO+. Always cancel where you bought it.
Got PRO+ through the NKC (Dutch camper club)? Then there is nothing to cancel here. Read PRO+ via the NKC.
What happens after I cancel?
You keep PRO+ until the end of the period you paid for. After that, your account goes back to FREE. Your account and favourites stay saved.
Can I get a refund?
No, we can't refund a period you've already paid for. To avoid paying for a new period, cancel at least 24 hours before your renewal date.
Bought in the App Store or Google Play? Then Apple or Google handles cancelling and refunds, for your first purchase and for every renewal. You can submit a refund request there: Apple or Google Play.
Bought on the website and think there's a reason for a refund? Contact us via the form below. We look at each request individually.
👉 Cancelled, or is something else not right with PRO+? Read Problems with PRO+.