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Offline maps: how it works

Downloading countries, using maps offline and what works.

🏔️ No signal in the mountains or at a remote stop? With offline maps you still find locations in the countries you've downloaded.

Who can use offline maps?

Offline maps are part of PRO+. Are you a member of the NKC? Then you can use them too. See everything PRO+ offers on the PRO+ page.

How do I download a country?

  1. Go to Account > Offline locations.
  1. Under Available countries, tap the dark green slider next to the country.
  1. Wait until the download is done. Want to stop? Tap Cancel.
  1. The country moves to Downloaded at the top. The slider turns light green with a tick. That's it.

💡 Tip: download only the countries you drive through or stay in. That saves storage. Do it at home or at a campsite with wifi.

⚠️ Good to know: keep the app open and your screen on until the download is done. If you leave the app or your screen locks, the download stops.

Why does downloading take a while?

Downloading the map is quick, but setting it up on your device takes longer: on average 2 to 20 minutes, depending on the size of the country and your connection. Meanwhile you can keep searching for locations.

How do I use offline maps?

No internet? The app switches to the offline map automatically. Want to switch yourself, for example to save mobile data?

  1. Tap the cloud icon with a line through it.
  1. Tap Switch mode.

You're now offline and can search the countries you've downloaded.

How do I go back online?

  1. Make sure you have internet.
  1. Tap the layers icon on the map.
  1. Choose Map or Satellite.
  1. The app asks if you want to go back online. Tap Switch mode.

You can now search all Campercontact locations again.

What works offline, and what doesn't?

✅ Works offline:

  • Searching and viewing locations in downloaded countries
  • Searching by place name (places that have a location)
  • The cover photo of a location

❌ Only online:

  • Reading reviews
  • Viewing, saving or filtering favourites
  • The route planner
  • Navigation, also in a downloaded country

The offline app uses the same language as your app: English, Dutch, German, French, Spanish or Italian.

👉 Want to update or delete a country? Read Managing offline maps. Download stuck, or can't find a place? Problems with offline maps helps you further.

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